FAQ

Q: What types of kimonos can I rent at andot kyoto?

A: We offer a wide range of kimonos, including traditional homongi, vibrant furisode, and other beautiful designs unique to Kyoto.

Q: How long does the kimono rental take?

A: The typical rental time is about 1 hour, including changing and hairstyling. Afterward, you can enjoy sightseeing and photography in Kyoto.

Q: How do I return the kimono?

A: The kimono is usually returned on the same day, but we also offer an option for next-day returns. Please let us know in advance if you’d like to opt for this.

Q: Can I cancel due to bad weather?

A: If you need to cancel due to weather, please contact us by the day before your reservation. There will be no cancellation fee.

Q: Can I rent kimonos with family or friends?

A: Yes, we offer kimono rentals for groups. Feel free to contact us for group reservations.

Q: Do you offer men’s and children’s kimonos as well?

A: Yes, we offer kimonos for both men and children. It’s a perfect experience for families to enjoy traditional Japanese attire together.

Q: Are accessories included in the kimono rental?

A: Yes, accessories such as obi (belt), tabi socks, zori sandals, and bags are all included in the rental. You can rest assured everything is provided.

Q: What is the kimono gallery at andot kyoto like?

A: Our gallery displays high-quality designs of homongi and furisode kimonos. It’s a great way to get inspiration for your special Kyoto experience.

Q: Do you provide kimono dressing for kimonos brought by customers?

A: Yes, we offer kimono dressing for customer-provided kimonos. Please inform us in advance.

Q: Can I request a hair styling service at andot kyoto?

A: Yes, we offer an optional hair styling service to complement your kimono. Please inquire about styles and availability.

Q: Do you provide services in English?

A: Yes, we provide services in English. International customers can enjoy their experience with ease.

Q: How many kimonos do you offer?

A: We have over 1,000 kimonos available, each being one-of-a-kind, offering a wide range of designs to suit your preferences.

Q: Is there anything I need to bring on the day of the rental?

A: Everything is provided, but if you plan to take photos, please bring your camera.

Q: Do you offer a photo plan?

A: Yes, we offer a professional photography plan to capture special moments during your Kyoto experience.

Q: How do I cancel or modify my reservation?

A: You can cancel or modify your reservation via email. Please review our cancellation policy for details.